Our friendly team of eye associates in Valdosta are our greatest asset. They are excited about what they do and they personally care about getting the best results for our patients by working alongside Dr. Wilson, and the rest of our team of eye doctors in Valdosta, GA.
Two of our Wilson Eye Center veterans are also our newest Practice Co-Managers, Mrs. Cassie Jennings and Mr. Stephen Tanner, Together, they have over 30 years experience here at WEC. They each follow the very strict philosophy that building relationships with you, our patients, and providing you with top notch care is our number one priority. They each believe in leading our team, which is comprised of a variety of personalities and backgrounds, by first and formost setting the example. The diversity of the Wilson Eye Center team allows them to better serve and relate to you, our patients . Giving each one of our patients a sense of calm and the confidence that the health of your eyes is our number one priority ... this is what sets WEC apart from the rest.
Whether it be a patient advocate with insurance companies to heading programs with the VA and ROTC, to keeping our patients “in the know” with social media and marketing, this dynamic group of ladies assist the managers to keep WEC the “best of the best”. As a group, they bring over 45 years in optometric experience with a diverse mixture of ophthalmic training and understanding. Although unseen by most, know they are working diligently to take care of our patients and ensure all expectations are met.
Our team of over 10 desk receptionists, telephone receptionist and insurance specialist are here to serve you. After welcoming you with a smile, our team of patient care specialists will help guide you through the insurance process. We feel that it is extremely important that a live person answer the telephone when you call so this team is your first line of contact. We want to give you the personal attention that you deserve. Our reception team will start by gathering information and preauthorizing your insurance for your convenience, which cuts back on your initial wait time. We will then accurately enter your insurance information and promptly file your claim. If you have any questions please call. We are here to serve all your vision care needs.
Lead by team manager, Cassie Jennings our 12 ophthalmic technicians will guide you through a series of pretest evaluations that your doctor will use during your vision exam. Each assistant is trained to use the most up to date ophthalmic equipment available. Our assistants have also been professionally trained to handle all your contact lens needs as well as answer any question you might have. We carry an extensive selection of the newest contacts in both soft and gas permeable lenses. This group of technicians make it their personal goal to get you back for your appointment as quickly as possible while providing you with the utmost in patient care.
Just one of the most unique and exclusive features of the Wilson Eye Center team is the eyePOD delivery car and driver, Mrs. Susan. Wilson Eye Center is proud to be the first to offer optical delivery. As our delivery driver, Ms. Susan was hand-selected with the best driving record and a background in customer service. Our car was chosen to be eye-catching and efficient on gas. Anytime you see the eyePOD with the lashes blowing in the wind, you can rest assured we are taking every precaution to ensure your eyeglasses and contact lenses are being delivered promptly. We value your time, and the reason we offer delivery is simple; we want to offer our patients the highest level of customer service and with a smile. EyePOD is your personal optical delivery service. Ask us how you can get your eyeglasses and contact lenses delivered by the eyePOD for FREE.