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2108 N Patterson St. Valdosta, GA 31602

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Home » The Staff » Patient Care Specialist

Patient Care Specialist

028 WEC 2020 patientcareStaff

Lead by team manager Michelle Rizer, a team of over 10 desk receptionists, telephone receptionist and insurance specialist are here to serve you. After welcoming you with a smile, our team of patient care specialists will help guide you through the insurance process. We feel that it is extremely important that a live person answer the telephone when you call so this team is your first line of contact. We want to give you the personal attention that you deserve. Our reception team will start by gathering information and preauthorizing your insurance for your convenience, which cuts back on your initial wait time. We will then accurately enter your insurance information and promptly file your claim. If you have any questions please call. We are here to serve all your vision care needs.

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We are now seeing patients by appointment only for ALL eye care needs, Monday-Friday, 8:30 a.m. – 5:00 p.m.

Please call the office today to schedule your next eye exam.

Please bring a mask or face covering to wear during your scheduled appointment. We also ask that all patients arrive alone unless accompanied by ONE parent or caregiver.

Learn more about our COVID-19 office policies and procedures.

It is our primary goal to keep everyone safe, so please be patient with us while we take the appropriate precautions to minimize health and welfare risks to our patients and team members.

WE APPRECIATE YOU! — The WEC Family