Lead by team manager Michelle Rizer, a team of over 10 desk receptionists, telephone receptionist and insurance specialist are here to serve you. After welcoming you with a smile, our team of patient care specialists will help guide you through the insurance process. We feel that it is extremely important that a live person answer the telephone when you call so this team is your first line of contact. We want to give you the personal attention that you deserve. Our reception team will start by gathering information and preauthorizing your insurance for your convenience, which cuts back on your initial wait time. We will then accurately enter your insurance information and promptly file your claim. If you have any questions please call. We are here to serve all your vision care needs.